Mae Artisan Rugs · Legal

Privacy Policy

The good old fine print. Contact us if there are any issues.

This privacy policy applies to all regions in which Mae Artisan Rugs operates. It consolidates the regional privacy statements we previously published into a single policy.

Owner and data controller

Mae Artisan Rugs, 59 Roeland Street, CBD, Cape Town, 8000, South Africa.
Owner contact email: [email protected].

Types of data collected

Among the types of personal data this website collects, by itself or through third parties, are cookies, usage data, geographic position, first name, company name, email address, and city. Full details on each type are provided in the relevant sections below or in explanations shown before the data is collected.

Personal data may be provided freely by the user, or, in the case of usage data, collected automatically while using this website. Unless stated otherwise, all data we request is required, and failing to provide it may make it impossible for us to deliver our services. Where we state that some data is optional, you are free not to share it without consequence to the availability or function of the service.

If you are unsure which personal data is required, please contact us. Any use of cookies or other tracking tools by this website, or by the owners of third-party services we use, serves to provide the service you requested, in addition to the purposes described in this document and in our cookie policy.

You are responsible for any third-party personal data you obtain, publish, or share through this website, and you confirm that you have the third party’s consent to provide that data to us.

Mode and place of processing the data

Methods of processing

We take appropriate security measures to prevent unauthorised access, disclosure, modification, or destruction of your data. Processing is carried out using computers and IT tools, following organisational procedures tied strictly to the purposes stated. In addition to us, the data may in some cases be accessible to people involved in running this website (administration, sales, marketing, legal, system administration) or to external parties (such as technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) appointed, where needed, as data processors. You may request the current list of these parties at any time.

Place

Data is processed at our operating offices and at any other place where the parties involved in the processing are located. Depending on your location, data transfers may involve moving your data to a country other than your own. You are entitled to learn about the legal basis for transferring data to a country outside South Africa, or to an international organisation, and about the security measures we take to safeguard it. If such a transfer takes place, you can find out more by checking the relevant sections of this document or by contacting us.

Legal basis of processing

We may process personal data relating to you if one of the following applies:

  • You have given consent for one or more specific purposes.
  • Providing the data is necessary to perform an agreement with you, or to meet pre-contractual obligations.
  • Processing is necessary to comply with a legal obligation we are subject to.
  • Processing relates to a task carried out in the public interest or in the exercise of official authority.
  • Processing is necessary for the legitimate interests pursued by us or by a third party.

We are happy to clarify the specific legal basis that applies, and in particular whether providing personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Retention time

Personal data is processed and stored for as long as the purpose it was collected for requires. Therefore:

  • Data collected to perform a contract between us and you is kept until that contract has been fully performed.
  • Data collected for our legitimate interests is kept as long as needed to fulfil those purposes.

We may keep personal data for longer where you have given consent, as long as that consent is not withdrawn, or where we are legally obliged to. Once the retention period expires, the data is deleted, after which the rights to access, erasure, rectification, and data portability can no longer be exercised.

The purposes of processing

We collect your data to provide our services and for the following purposes: analytics, location-based interactions, contacting you, and registration and authentication. Further detail on each purpose and the data used for it is set out below.

Analytics

These services let us monitor and analyse web traffic and keep track of user behaviour. We use Google Analytics, a web analysis service provided by Google Inc. Google uses the data collected to track and examine use of this website, prepare reports, and share them with other Google services, and it may use the data to contextualise and personalise the ads of its own advertising network. Personal data collected: cookies and usage data. Place of processing: United States.

Contacting you

When you fill in our contact form, you authorise us to use those details to reply to requests for information, quotes, or other requests indicated in the form. Personal data collected: city, company name, email address, and first name.

Location-based interactions

This website may collect, use, and share location data to provide location-based services. Most browsers and devices offer tools to opt out of this by default. If you give explicit permission, your location data may be tracked. Personal data collected: geographic position.

Registration and authentication

By registering or authenticating, you allow us to identify you and give you access to dedicated services. Third parties may provide registration and authentication services, in which case we can access some data stored by those services for registration or identification purposes. We use Facebook Authentication, a service provided by Facebook, Inc. and connected to the Facebook social network. Personal data collected: various types of data as specified in that service’s privacy policy. Place of processing: United States.

Additional information about data collection and processing

Legal action

Your personal data may be used by us for legal purposes in court, or in the stages leading to possible legal action, arising from improper use of this website or related services. You are aware that we may be required to disclose personal data at the request of public authorities.

Additional information about your personal data

Beyond the information in this policy, we may provide you with additional, contextual information about specific services or about the collection and processing of personal data on request.

System logs and maintenance

For operation and maintenance, this website and any third-party services may collect files that record your interaction with it (system logs), and may use other personal data such as your IP address for this purpose.

Information not contained in this policy

You can request more details about the collection or processing of personal data from us at any time using the contact information at the top of this document.

How “Do Not Track” requests are handled

This website does not support “Do Not Track” requests. To find out whether the third-party services it uses honour these requests, please read their privacy policies.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time by giving notice on this page, and where technically and legally feasible, by sending you a notice through any contact information we hold. Please check this page often, referring to the date of last modification at the bottom. Where changes affect processing based on your consent, we will collect new consent where required.

Definitions and legal references

Personal data: any information that, directly, indirectly, or together with other information, allows a natural person to be identified.

Usage data: information collected automatically through this website or third-party services, which can include IP addresses, the URI of requested resources, the time of each request, the method used, the size of the response, the status code returned, the country of origin, browser and operating system details, the time spent on each page, and the path followed within the site.

User: the individual using this website who, unless otherwise specified, is the data subject.

Data subject: the natural person to whom the personal data refers.

Data processor: the person or body that processes personal data on behalf of the controller.

Data controller (owner): the person or body that, alone or with others, determines the purposes and means of processing personal data. Unless otherwise specified, the data controller is the owner of this website.

Cookies: small sets of data stored on your device.

This privacy statement has been prepared based on the provisions of several pieces of legislation and relates solely to this website unless stated otherwise.

Questions about this policy?

Email us at [email protected] or visit the showroom at 59 Roeland Street, Cape Town.

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We care about your data. Read our privacy policy.

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DESIGNED TO LAST

Crafted to last for generations as functional floor art.

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KIND TO PLANET

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