Rug Cleaning & Pet Stain Removal

Rug Cleaning & Pet Stain Removal

Keeping your rug clean prolongs its life and keeps your home looking good for years. We clean off-site, where it is safe for you and your family, and return your rug looking far better than when it left.

“Keeping your rug clean prolongs its life, and adds vibrancy to your home for yearsto come.”

Taking special care of your rug

Deep cleaning loose rugs and carpets

The most thorough deep clean your rug has ever had

We give your area rug, Persian or Oriental rug a deep clean off-site, where it is safe for both you and your family. Our professional cleaners remove the dust, dirt, soil and debris from your rug using the best methods available, lifting many types of dirt, stains and odours from the pile.

A hand-tufted wool rug (2.5m x 3.5m) anchoring a warm mid-century Cape Town lounge

Revitalising your rugs and carpets

Renew the rug you have, rather than replace it

If your rug looks tired or faded from high foot traffic, bad weather or the odd spill, there is no need to replace it. Our cleaning professionals revive loose rugs and carpets, giving them a long-lasting, fresh appearance once again.

We get your rugs back into tip-top shape at an affordable price, so a well-made piece can stay with you and your family for years.

Pet odour & stain removal

For the little accidents on your favourite rug

Did your little loved one have an accident on your favourite rug? We can help. Cleaning it without the right products makes pet urine stains hard to remove, and ordinary carpet cleaners are not a good idea. They will not kill all the bacteria, and only mask the odour for a short while.

A special pet-specific micro-bacterial chemical is used in our process to kill the germs and lift the unpleasant odours from the pet’s urine.

A hand-knotted wool rug (2.5m x 3.5m) in a bright Cape Town dining nook
A hand-woven wool kelim flatweave (2.4m x 1.7m) in a Mediterranean Cape Town sunroom

Our perfect process

Pet urine extraction, step by step

A special pet-specific micro-bacterial chemical is used in our cleaning process to kill the germs and lift the unpleasant odours that ordinary carpet cleaners leave behind.

01

Vacuum

Every rug is vacuumed first to remove any loose dirt and debris before treatment begins.

02

Treat

A special micro-bacterial chemical is sprayed onto the affected areas of the rug.

03

React

We give the chemical a short time to react fully with the pet urine in the fibres.

04

Extract

An industrial extraction machine draws the stains and marks back out of the pile.

05

Treat Surrounds

Because urine spreads beneath the rug, we treat the area surrounding the visible stain too.

06

Rinse

Finally the stain-removal solution is rinsed completely out of the rug with water.

How the service works

Everything included with a clean

From free local collection to the extras you can add on, here is what to expect when you book your rug in for a clean.

Rugs we clean

Area & scatter rugs, Persian rugs, kelim rugs, rug runners and shaggy rugs.

Convenience

Book a clean and we collect for free within a 5km radius of the showroom.

Off-site cleaning

Our thorough off-site clean typically takes 7 to 10 working days.

Cleaning extras

Pet urine treatment, pet odour treatment, special silk treatment and a double-sided kelim option.

Nano treatments for your floor art

Protect your rugs like never before

Rugs can be delicate and need to be kept clean and protected. Our nano treatment bonds with the surface, producing a powerful invisible layer around its fibres that guards against everyday spills and stains.

01

Keep rugs clean

Forget about permanent stains. The treatment guards against everyday water, juice, coffee, red wine and grease.

02

100% invisible

The protective film bonds with the surface fibres and causes no discolouration whatsoever.

03

12-month protection

A single nano treatment lasts a full year before the protective layer naturally wears off.

04

Eco-friendly & cost-effective

Protect the environment and extend the life of the rug you already own, rather than replacing it.

A hand-knotted art-collection rug (2.5m x 3m) in a calm Scandinavian Cape Town bedroom

Book a rug cleaning

Tell us about your rug and we will arrange collection. Free pickup within 5km of our Cape Town showroom.

We will only use your details to respond to your enquiry.

Want product news and updates? Sign up for our newsletter.

We care about your data. Read our privacy policy.

(1)

DESIGNED TO LAST

Crafted to last for generations as functional floor art.

(2)

WORLDWIDE SHIPPING

Secure international shipping for all handmade collections.

(3)

5 STAR CARE

We're here to help find the right rug: [email protected]

(4)

SHOPPAY & AFTERPAY

Pay in interest-free installments with flexible payment gateways.

(5)

KIND TO PLANET

Handcrafted with sustainable materials, kind to the planet.